Support

 

Love Counter: Couple Tracker – Support

Welcome to Love Counter: Couple Tracker 💖

We’re here to help you get the best experience from the app. On this page, you’ll find answers to common questions, guidance on using features, and ways to contact us if you need further assistance.

📱 About Love Counter

Love Counter is a relationship tracking app designed for couples to:

  • Track the number of days you’ve been together

  • Celebrate milestones and anniversaries

  • Save special memories and important dates

  • View your relationship timeline with a beautiful calendar

  • Use widgets to see your love days at a glance

The app is perfect for couples, long-distance relationships, and anyone who wants to cherish their love story.

🚀 Getting Started

  1. Download and open Love Counter: Couple Tracker

  2. Enter your relationship start date

  3. Customize your relationship name and details

  4. Explore the calendar, counter, and memory features

  5. (Optional) Enable widgets and notifications

⭐ Key Features

  • Love Day Counter – Automatically calculates how many days you’ve been together

  • Calendar View – Visualize important dates and memories

  • Milestones – Celebrate special moments like 100 days, 1 year, and more

  • Memories – Save notes and meaningful moments

  • Widgets – Keep your love counter on your home screen

  • Privacy-Friendly – Your data stays on your device

🔔 Notifications & Widgets

You can enable notifications to:

  • Get reminders for anniversaries

  • Celebrate milestones automatically

Widgets allow you to see your love days without opening the app.

If widgets do not appear:

  • Make sure widgets are enabled in iOS settings

  • Restart your device

💳 Subscriptions & Payments

Love Counter may offer premium features via subscription.

  • Payments are processed through your Apple ID

  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period

  • You can manage or cancel your subscription from Settings > Apple ID > Subscriptions on your device

🔒 Privacy & Data

Your privacy is important to us.

  • We do not sell your personal data

  • Relationship data is stored locally on your device

  • Deleting the app removes all stored data

For more details, please review our Privacy Policy page.

❓ Frequently Asked Questions (FAQ)

Q: Can I change the relationship start date?
A: Yes, you can edit the start date from the settings screen.

Q: Will my data sync between devices?
A: Currently, data is stored locally on your device.

Q: I changed phones. Will I lose my data?
A: If you delete the app or change devices, your data may be lost unless backed up by iCloud device backup.

Q: The counter looks incorrect. What should I do?
A: Please double-check your relationship start date and time zone settings.

🛠 Troubleshooting

  • App not opening: Restart your device and try again

  • Widgets not updating: Remove and re-add the widget

  • Subscription not recognized: Restore purchases from the app settings

If issues persist, please contact us.

📬 Contact Support

If you need help, feedback, or want to report a bug, feel free to reach out:

📧 Email: your-support-email@example.com

Please include:

  • Your device model

  • iOS version

  • App version

  • A brief description of the issue

❤️ Feedback

We love hearing from our users. Your feedback helps us improve Love Counter and build better features for couples around the world.

Thank you for using Love Counter: Couple Tracker!

— Love Counter Team

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